We, at Kennel Kitchen, want to provide what is best for your pet. Through our wide range of products, we aim to cater to all types of food requirements for your pet. At the same time, we understand that pets have varying needs. In case your pet or you are not satisfied with our products, you can ask for a refund by sending us an email at firstname.lastname@example.org. Refunds can be sought only for the last order placed with Kennel Kitchen. After processing your claim, refunds will be issued to the maximum extent of two of each item from your last order. Refunds will be processed within 14 (fourteen) business days. All food products returned to us are donated to shelters and pets in need. Please refer to our Terms of Service for further details.